Last updated: 30 September 2026
Petty Cash App Pty Ltd (ACN 692 699 059, ABN 30 692 699 059) (“Petty Cash“, “we“, “us” or “our“) operates the Petty Cash mobile application, the website at pettycash.io, our waitlist and related services (together, the “Services“).
Petty Cash is an Australian marketplace that enables individuals, businesses, contractors and tradespeople to list, discover, buy, bid on and sell surplus construction materials and other permitted goods.
This Privacy Policy explains how we collect, hold, use and disclose personal information when you:
access or use the Petty Cash app
visit our website
create or manage an account
create, view, buy, bid on or sell a listing
communicate with another user
make or receive a payment
interact with our marketing or communications
join our waitlist
contact us for support
otherwise interact with the Services.
We are committed to managing personal information responsibly and, where applicable, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy is intended for users of the Services in Australia.
Certain features described in this Privacy Policy may not be enabled at all times. Where we refer to features that may be introduced in the future, we will only collect or use information in connection with those features when they are made available.
The Services are intended for users aged 18 years or over.
Petty Cash is not designed or marketed as a service for children.
Some parts of our website may be viewed without creating an account. However, marketplace functions such as listing, bidding, buying, selling, messaging and payment generally require an account and the provision of personal information.
The information we collect depends on how you use Petty Cash.
When you create or maintain an account, we may collect:
first name
last name
email address
mobile number
residential or other address
profile photograph
language preference
password, authentication credentials or credentials-related information
information associated with login through Apple, Google or another supported identity provider.
When you use a supported third-party login provider, we may receive information made available by that provider and authorised by you. Depending on the provider and information available, this may include:
your name
email address
mobile number
date of birth
profile photograph
address
business information.
Payment setup and other progressive onboarding information is handled separately from social login.
If you register or operate as a business, contractor, tradesperson or other business user, we may collect:
business name
business type
ABN
business description
industry or business category
business verification status
confirmation from you that the business belongs to or is represented by you.
We may check business information using ABN Lookup and the Australian Business Register.
A business account may display a verification badge where the applicable ABN or business details have been verified.
The verification badge relates to business or ABN verification. It should not be interpreted as a guarantee of a user’s identity, trustworthiness, creditworthiness, product quality or conduct.
When you buy or sell through Petty Cash, we may collect or process financial and payment information.
Depending on the payment flow, this may include:
payment card details, including card number
masked card details or the last four digits of a card
payment tokens or payment method references
bank account information, including BSB and account number where applicable
payment status
payout status
transaction identifiers
fees
transaction and payment history.
In some purchase flows, payment card information may be held within Petty Cash systems hosted on AWS. Payment information stored by Petty Cash is protected using security controls including encryption in transit and, for applicable payment information, encryption at rest.
In other payment or payout flows, payment details are collected and processed by Stripe, with Petty Cash receiving or retaining payment references, tokens, status information or other information required to operate the transaction.
Stripe may independently collect and process payment and banking information in accordance with its own privacy terms.
Petty Cash’s own business verification primarily involves checking an ABN and recording the result or status of that check.
Stripe may separately perform identity, business, payment, fraud or regulatory verification. Information Stripe may request can include:
driver’s licence
passport
selfie or facial image
proof of address
date of birth
identity document number
business information
verification status or results
other information required by Stripe for identity, fraud, payment, compliance or regulatory purposes.
Petty Cash may receive verification outcomes, account status information or other information from Stripe that is necessary to operate the Services.
When you create, view or interact with a listing, we may collect information including:
listing title
listing description
listing photographs
category
price
quantity
location information associated with the listing
listing status
listing creation and update timestamps
listing history
information about views, searches or interactions with the listing.
Listing photographs may be taken using your device camera or selected from your photo library.
When you bid, make a partial bid, use Buy Now, buy or sell an item, we may collect:
buyer account identifier
seller account identifier
listing identifier
bid amount
accepted amount
quantity requested
quantity purchased
quantity accepted as part of a partial bid
date and time information
transaction status
exchange code
payment status
fees
transaction history.
Petty Cash facilitates the marketplace transaction but does not itself provide delivery or pickup services.
Buyers and sellers arrange the physical exchange of goods between themselves.
Petty Cash may provide an exchange code or similar functionality to assist the parties in confirming that an exchange has taken place.
We do not currently maintain a separate delivery or pickup status.
Depending on the features you use and the permissions you provide, we may collect or process:
precise device location or GPS information
IP address
suburb
postcode
listing location
location history
map searches
geographic areas viewed
locations associated with marketplace activity.
Precise location may be used when creating a listing and to support location-based marketplace functionality.
When another user views a listing, Petty Cash may display:
an approximate distance from the listing
an approximate map location or map pin
the suburb or general location associated with the listing.
We do not automatically publish a seller’s exact street address to other users.
Where an exact pickup or exchange location is required, the seller may choose to disclose that information directly to the buyer through the in-app chat.
Information voluntarily disclosed in a listing or chat can be seen by the recipients of that information.
We may collect information about how you use and navigate the marketplace, including:
searches performed
listings viewed
categories viewed
map areas viewed
interactions with listings
marketplace activity
navigation and session activity.
This information may be used to operate and improve the Services.
Petty Cash may also use this information in the future to provide features such as personalised listings, recommendations, saved-search experiences, relevant notifications or other personalised marketplace functionality.
Petty Cash provides in-app communication functionality so buyers and sellers can communicate in connection with listings and transactions.
We may hold:
the content of messages
the identity of the sender and recipient
message timestamps
the listing or transaction associated with the conversation
questions relating to listings.
Petty Cash does not currently provide chat attachments or message delivery/read-status functionality.
Communications are intended to remain within the Petty Cash platform. Email addresses and mobile numbers are not displayed to other users as part of the normal marketplace experience.
Authorised Petty Cash personnel may access communications where reasonably necessary for:
technical troubleshooting
legal or regulatory compliance
investigating reported content or conduct.
Users may receive a publicly visible star rating.
We do not currently provide public written reviews as part of the rating functionality.
Users may report marketplace content or activity.
A report may include:
the relevant listing
the reason for the report
additional information supplied by the reporting user.
Petty Cash personnel may review reported content.
Where appropriate, Petty Cash may suspend or remove a listing or account.
We do not currently maintain a separate long-term history of enforcement actions, although information may be retained where reasonably necessary for legal, compliance, security or operational purposes.
We may automatically collect technical information relating to your use of the Services.
This may include:
IP address
session information
activity logs
security logs
event logs
crash reports
error reports.
Where a crash or technical error occurs, diagnostic information may also include:
device type or model
operating system and version
Petty Cash app version
device identifiers
technical information associated with the error.
If you contact us at support@pettycash.io, we may collect the information contained in your correspondence, such as:
your name
email address
account information
description of the issue
screenshots or other information you provide
previous correspondence relating to the request.
Support correspondence is generally retained within our support mailbox.
Where marketing functionality is enabled and you have provided the required consent, we may collect:
marketing preferences
email marketing consent
SMS marketing consent
push-notification preferences
interaction with marketing messages
advertising and campaign interaction information.
Marketing preferences may be managed separately for email, SMS and push notifications.
Before launch or while a waitlist is operating, we may collect:
name
email address
mobile number
marketing preferences
website interaction information
information about interaction with waitlist communications.
Waitlist users are not automatically converted into Petty Cash accounts. A waitlist user must separately create an account to use the marketplace.
Waitlist information is used primarily for:
managing the waitlist
providing early-access information
notifying users about launch
communicating relevant Petty Cash updates
measuring interest in Petty Cash.
The waitlist database is intended to be deleted one year after the launch of Petty Cash, subject to information that we need to retain for legal purposes, consent records or suppression records required to honour marketing opt-outs.
Marketplace participation involves sharing certain information with other users.
Depending on your account type and activity, other users may be able to see:
your first and last name
profile photograph
business name, where applicable
active listings
the year you became a member
your public star rating
your business or ABN verification badge, where applicable.
A listing may also display:
suburb or general listing location
approximate distance
approximate map pin
information and photographs included in the listing.
Your email address and mobile number are not displayed to other users through the normal profile experience.
A seller may voluntarily disclose additional information through a listing or chat, including an exact exchange location.
You should only disclose information to other users that you are comfortable sharing.
Users are responsible for the content they upload, publish or communicate through Petty Cash.
This includes:
listing photographs
profile photographs
listing descriptions
messages
questions
information voluntarily provided to another user.
User-generated photographs or content may contain information relating to other people, such as faces, addresses, number plates, documents or other identifying information.
You are responsible for ensuring that you have the necessary rights and permissions to upload or disclose content through Petty Cash.
Petty Cash does not routinely or proactively scan all user-generated content.
Users can report content or listings where appropriate.
We may collect personal information:
For example, when you:
create an account
update your profile
create a listing
make a bid
make a purchase
sell an item
communicate with another user
provide payment information
contact support
join the waitlist
provide marketing preferences.
For example, through:
app activity
server logging
cookies
tracking technologies
analytics software
crash reporting
device permissions
IP information
location functionality.
This may include:
Stripe
Apple
authentication providers
analytics providers
advertising providers
payment and fraud-prevention providers.
We may obtain publicly available business information through services such as:
ABN Lookup
Australian Business Register.
For example, another user may:
transact with you
send you a message
give you a rating
report a listing or account.
The Petty Cash app may request permission to access certain device capabilities.
Used to take photographs for:
listings
profile photographs.
Used to select and upload photographs for:
listings
profile photographs.
May be used to:
establish or assist with a listing location
support location-based marketplace functionality.
Used for marketplace activity and account communications, including notifications connected with:
bids
purchases
sales
listing activity
transaction progress
exchange activity
buyer and seller actions
other relevant app events.
Where you separately consent to marketing notifications, notifications may also include promotional or personalised content.
Permissions can generally be controlled through your device settings. Disabling a permission may affect functionality that depends on that permission.
Petty Cash does not access or upload your device contact book.
We may use personal information to:
Including to:
create and administer accounts
authenticate users
maintain profiles
create and display listings
provide search functionality
show nearby listings
facilitate bids and partial bids
facilitate Buy Now purchases
facilitate transactions between buyers and sellers
provide messaging
generate exchange codes
maintain marketplace records.
Including to:
process purchases
process seller payouts
maintain transaction records
calculate or record fees
verify payment status
manage payment methods
detect payment issues.
Including to:
validate ABNs
verify business information
support payment-provider verification
receive identity or verification outcomes
reduce misuse of the Services.
Including to:
identify potentially fraudulent transactions
perform payment risk checks
protect accounts
monitor suspicious activity
investigate misuse
protect users and Petty Cash.
Including to:
associate a location with a listing
calculate approximate distance
show relevant listings by location
display approximate map information.
Including:
account communications
transactional messages
security messages
marketplace notifications
support responses
waitlist communications
service announcements.
Including:
understanding which features are used
improving search and listing flows
measuring marketplace activity
testing new functionality
troubleshooting
debugging
improving performance
analysing the conversion from signup to transaction
understanding how users interact with the app and website.
We may use marketplace activity to provide or improve personalised experiences, including:
relevant listings
recommendations
personalised notifications
category suggestions
search improvements.
The types of information used for this may include search activity, listing views, marketplace activity, previous transactions, category interests, saved preferences and location.
Not all personalisation features are currently enabled.
We may use information where reasonably necessary to:
comply with laws and regulatory obligations
respond to lawful requests
investigate suspected unlawful conduct
establish, exercise or defend legal rights
respond to court orders or regulatory processes.
Petty Cash may provide an optional AI-assisted feature to help generate listing descriptions.
When you use this feature, Petty Cash may provide OpenAI with:
the product title
the product URL you provide.
The AI service may use information available through the linked product page to prepare a suggested description.
We do not intend to provide your Petty Cash account details to OpenAI as part of this listing-generation request unless required to provide or secure the functionality.
AI-generated descriptions are suggestions only.
You may:
edit the generated description
replace it
choose not to use it.
Petty Cash does not require an AI-generated description to be published automatically.
Petty Cash may introduce automated image-recognition or image-analysis functionality in the future to support listing creation, marketplace functionality, safety or product improvement.
Where introduced, relevant information about its operation and any material privacy implications will be reflected in our Services or privacy notices as appropriate.
Stripe uses automated fraud and risk systems in connection with payment processing.
These systems may use information such as:
transaction information
payment information
account information
device or technical information
verification information
fraud and risk signals.
Automated risk processing may result in a payment being:
approved
declined
blocked
delayed
flagged
subjected to additional verification.
Petty Cash may in the future engage other fraud-prevention or risk service providers to assess accounts, profiles, transactions or related information against fraud, risk or misuse indicators.
Automated systems may also be used to:
calculate distances
determine geographically relevant listings
rank or organise listings
support recommendations or personalisation
assist with marketplace functionality.
These processes may use information including location, marketplace activity, search activity and listing information.
Our website and app may use cookies, pixels, SDKs, tags and similar technologies.
These technologies may collect information such as:
IP address
browser or device information
pages or screens viewed
interactions
session activity
referral information
advertising interactions
conversion events
technical performance information.
Providers and technologies we use or may use include:
Google Analytics
Meta Pixel
Google Ads conversion tracking
TikTok Pixel
PostHog
Cloudflare Analytics
application session and security cookies
advertising and retargeting technologies.
PostHog is primarily used for product and application analytics.
Sentry may be used for application diagnostics, error monitoring and crash reporting.
These technologies help us:
understand website and app usage
improve features
measure performance
identify errors
understand conversion
measure campaign effectiveness
provide or measure advertising
support retargeting and audience functions.
Some analytics and advertising technologies may activate when you access the website or use relevant Services.
You may be able to control certain cookies through your browser or device settings. Blocking certain cookies may affect website or app functionality.
Where consent is required by applicable law for a particular technology or use, we will obtain that consent as required.
Where marketing functionality is enabled, Petty Cash may use personal information for:
promotional emails
SMS marketing
newsletters
promotional push notifications
offers
relevant listing notifications
personalised recommendations
digital advertising
retargeting
audience matching with advertising platforms such as Meta, Google or TikTok.
Where required, marketing consent will be obtained separately from general account creation.
Our intended marketing controls include:
a separate unticked marketing consent option
separate preferences for email, SMS and marketing push notifications
an in-app marketing preferences screen
the ability to withdraw marketing consent.
You can opt out of marketing at any time using:
an unsubscribe link in an email
an available SMS opt-out method
applicable app marketing preferences
device notification settings
another method made available in the relevant communication.
Withdrawing consent to marketing does not prevent us from sending necessary service, security, account or transaction-related communications.
Where applicable, electronic marketing communications will be managed in accordance with the Spam Act 2003 (Cth).
We may retain limited information about an opt-out request so we can ensure marketing is not sent after you have unsubscribed.
Petty Cash may continue to hold information collected through our pre-launch waitlist.
Waitlist users may receive:
early access information
launch notifications
product updates
communications they agreed to receive.
Joining the waitlist does not create a Petty Cash marketplace account.
A waitlist participant must create an account separately if they wish to use the Services.
Depending on when you joined the waitlist, providers involved in waitlist communications may include:
Klaviyo
Twilio
Amazon SES
legacy Mailchimp services.
The waitlist database is intended to be deleted one year after launch, except where limited information must continue to be held for:
legal requirements
consent records
suppression or unsubscribe records
another permitted purpose.
We do not sell, rent, trade or license personal information as a product.
We may disclose personal information where necessary to provide, operate, protect or improve the Services.
This may include providers such as:
Amazon Web Services (AWS) for cloud infrastructure and hosting
Auth0 for authentication and account-related services
Twilio for SMS services
Amazon SES for email delivery
Google Maps Platform for mapping and location functionality
Firebase Cloud Messaging for push notifications
Sentry for error and crash monitoring
PostHog for product analytics
Cloudflare for website security, delivery and analytics.
This includes:
Stripe for payment, payout, verification and fraud-prevention functionality
other fraud, identity or risk service providers that we may engage in the future.
Where relevant, information may be shared with providers including:
Meta
TikTok
PostHog
Cloudflare.
This may occur for:
analytics
advertising measurement
conversion measurement
retargeting
audience matching
campaign optimisation.
Where consent is required for a particular marketing or advertising activity, we will seek that consent as required.
If you choose to sign in using a third-party provider, information may be exchanged with providers such as:
Apple
Google.
Information required for AI-enabled functionality may be disclosed to providers such as OpenAI.
For AI-generated listing descriptions, this is generally limited to product-related inputs such as the product title and URL.
We may disclose information where reasonably necessary or required:
by law
by a court or tribunal
by a regulatory or law enforcement authority
to establish or defend legal rights
to investigate suspected fraud, misuse or unlawful conduct
to protect Petty Cash, our users or others.
If Petty Cash is involved in:
a merger
acquisition
sale
financing
restructure
transfer of business or assets
insolvency process
similar corporate transaction,
personal information may be disclosed or transferred as part of that process, subject to applicable privacy obligations.
Petty Cash uses a combination of Australian and overseas service providers.
Our primary AWS environment is hosted in Sydney, Australia.
Auth0 services used by Petty Cash are configured in the Australian region and hosted on AWS infrastructure in Sydney.
Amazon SES is configured in the Asia Pacific (Sydney), ap-southeast-2 region.
Twilio services are configured using its AU1 Australian region where applicable.
Some information may nevertheless be stored, accessed or processed outside Australia.
Known examples include:
United States, including services such as PostHog and Sentry
Asia-Pacific locations, including locations used by Stripe.
Other global providers, including Google, Meta, TikTok, OpenAI, Apple and related technology providers, may process information through infrastructure located in Australia or other jurisdictions depending on their service configuration.
The specific countries used by global providers can change over time.
Where Australian privacy laws governing overseas disclosure apply, we take reasonable steps appropriate to the circumstances in relation to overseas handling of personal information.
By using global online and payment services, information may be subject to the laws of the country in which it is processed.
We take reasonable technical and organisational steps designed to protect personal information from:
misuse
interference
loss
unauthorised access
unauthorised modification
unauthorised disclosure.
Measures used by Petty Cash include:
encryption in transit
encryption at rest for applicable payment and PCI-related information
role-based access controls
system logging
auditing
controlled access to systems and information.
Access to personal information is restricted according to operational requirements and authorised roles.
No internet transmission, mobile application, payment system or electronic storage method can be guaranteed to be completely secure.
If we become aware of a security incident involving personal information, we will assess the circumstances and take steps required under applicable law, including notifications where legally required.
We retain different categories of information for different periods depending on why the information is required.
We may retain personal information for as long as reasonably necessary to:
provide the Services
maintain marketplace and transaction records
support security and fraud prevention
troubleshoot technical issues
meet legal or regulatory obligations
resolve disputes
protect or enforce legal rights
maintain required business records
honour marketing preferences and opt-outs.
When an account is closed:
profile information is removed from the active account experience
active and historical listings are removed from the user’s normal marketplace view
transaction history is removed from normal user-facing access, subject to any export functionality made available before or through account closure.
Certain underlying records may continue to exist in Petty Cash backend systems.
This may include:
transaction records
payment information or payment references
chats
ratings
marketplace records
technical or security records.
These records are not ordinarily available through the closed user account but may remain accessible to authorised personnel where required for a permitted operational, legal, compliance, security or recordkeeping purpose.
We do not currently apply a single fixed retention period to all transaction, chat, location, logging or device information.
Where personal information is no longer required for a permitted purpose, we will take reasonable steps to delete or de-identify it where required by applicable law.
Users may request deletion of their search history.
Support communications are retained in our support mailbox. We do not currently apply a fixed deletion period to support correspondence.
Waitlist data is intended to be deleted one year after launch, subject to limited records that need to be retained for permitted purposes such as unsubscribe suppression records or legal requirements.
We may retain aggregated or de-identified information after an account is closed.
Where information has been genuinely de-identified so that it is no longer personal information, we may retain and use it indefinitely for purposes including:
business reporting
investor reporting
marketplace analysis
product planning
transaction-volume analysis
category analysis
geographic demand analysis
statistical analysis.
You can update certain profile information directly through the app.
You should keep your information accurate and current.
If information cannot be updated through the app, you may contact us to request correction.
You may request account deletion through the Petty Cash app.
Deleting an account removes the account from normal user-facing Services, but does not necessarily result in immediate deletion of every underlying record where information needs to be retained for a permitted purpose described in this Privacy Policy.
You may request deletion of your search history using functionality made available through Petty Cash.
Business users may have access to functionality that allows them to export transaction history relating to their business activity.
This transaction export is not necessarily an export of all personal information held by Petty Cash.
You may manage device location permissions through your device settings.
Disabling location access may affect features that depend on location.
You may manage push-notification permissions through your device settings and, where available, Petty Cash notification preferences.
You may withdraw marketing consent at any time.
Marketing preferences may be managed separately for:
SMS
marketing push notifications.
Subject to applicable law, you may request access to personal information we hold about you or request that inaccurate, out-of-date, incomplete, irrelevant or misleading personal information be corrected.
Many account details can be reviewed or updated directly through the Petty Cash app.
For information that cannot be accessed or corrected through the app, you can contact us using the details in section 23.
We may need to verify your identity before providing access to personal information or making certain changes.
There may be circumstances where we are permitted or required by law to refuse access or correction. Where applicable, we will explain the reason for that decision.
You may stop receiving promotional communications at any time.
Depending on the communication, you can opt out by:
using an unsubscribe link
following SMS opt-out instructions
changing marketing preferences in the app
disabling marketing push notifications
contacting us.
We may retain your email address, mobile number or other limited information on a suppression list where necessary to ensure that we continue to honour your request not to receive marketing.
Service, transaction, security and account messages are different from marketing messages and may continue where necessary to provide the Services.
Petty Cash may contain links to:
product pages
external websites
third-party services.
Petty Cash is not responsible for the privacy practices, security or content of third-party websites or services that are not controlled by Petty Cash.
You should review the privacy terms of any third-party service you use.
If you believe Petty Cash has mishandled your personal information, you may make a privacy complaint.
Please provide enough information for us to understand:
the nature of your concern
the relevant account or activity, where applicable
what occurred
what outcome you are seeking.
We will review privacy complaints and aim to respond within a reasonable period.
If your concern is not resolved and the Privacy Act applies to the matter, you may be entitled to make a complaint to the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy from time to time to reflect:
changes to Petty Cash
new functionality
changes to our providers
changes to how information is handled
legal or regulatory developments.
When we update the policy, we will update the “Last updated” date.
Where an update materially changes how personal information is handled, we may provide additional notice through the website, app or another appropriate channel.
Where consent is legally required for a new use of personal information, an update to this Privacy Policy will not by itself replace that consent.
For privacy enquiries, access or correction requests, or privacy complaints, contact:
Petty Cash App Pty Ltd
ACN 692 699 059
ABN 30 692 699 059
Registered office locality: Barangaroo NSW 2000
Australia
Email: support@pettycash.io
For ordinary account functions, users should first use the relevant controls available within the Petty Cash app where possible.
© 2026 Petty Cash App Pty Ltd. All rights reserved.
© 2025 Petty Cash App Pty Ltd. All rights reserved